Day: September 11, 2017

Lovely Surprise from @BarclaycardUS

Oooh… surprises!

Last week I received a surprising email from Barclaycard – they were sending me a luggage tag! I had no idea what to expect, and I hadn’t heard of others receiving similar tags, so when it arrived just a couple of days later I was even more surprised.

Who doesn’t like getting things?
The tag!

The tag itself is very solidly built and comes with a nice metal cable to affix it to your luggage. It also has places for your name and contact information, as well as a QR barcode to register the tag.

Tag instructions

The package also came with a nice card from the CEO of Barclaycard.

The card
Card Interior

While certainly not an expensive gift, like the Amazon Echos that American Express sent to some cardholders, it’s a lovely gesture nonetheless and certainly appreciated! Little things like this go a long way in making people happy.

Thanks, Barclaycard!

Delta Schedule Change Fallout

Schedule changes are really no surprise in the travel game, but they are decidedly not fun. A few days ago I received an automated call from Delta to let me know that there was a schedule change that would make one of my connections in an upcoming trip illegal. Taking a deep breath, I logged in and started poking around to see what had happened.

Alas, it was what I had feared – the flight from JFK to Mexico City had been shifted. While it involved a huge upgrade on the equipment involved (a 787-800 with 2x2x2 seating to a 787-900 with 1x2x1 seating), it led to only an hour and a half to make my way through Immigration and Customs, and then manage to board my next flight. With the flight having a history of 30+ minute delays, this was clearly not going to work.

Thankfully, a Delta agent was happy to get things sorted out and rebook me with legal connections. Unfortunately, I won’t be flying on a Dreamliner this year after all. 🙁