For those that follow me, you know that Delta has surprised me in the past with Porsche rides. Between the operational record, excellent customer service, and surprises like this, it should come as no surprise why I pick Delta consistently!
This weekend I had flown to Cedar Rapids, IA to attend a memorial service for a good friend and coworker of mine (James West). After two days of waking up at 4 AM for flights, I was running on fumes when I landed in Atlanta on my way to Raleigh (especially after arriving at the gate just in time to board the flight to Atlanta). My girlfriend and I were very pleasantly surprised to see Kevin of Delta Elite Services waiting for me at the door. He was an incredibly engaging and kept everyone in the car laughing for our drive… no small task given we had all been awake from far too early!
He walked us to the SkyClub in our next concourse and provided us with these brochures as well as his business card (not pictured for privacy reasons). I’ve actually never seen these brochures before, so it was twice as cool for me in that regard. Though the reason for the trip was somber, this was definitely a very welcome surprise. Thanks, Kevin!