With the dissolution of Delta’s relationship with Alaska Airlines, Delta recently announced the introduction of seven new domestic routes to and from Seattle for the coming year. There are also plans to increase the frequency of a few other existing routes to expand their footprint on the West Coast.
I am really looking forward to the new route from Raleigh, as well as the additional flights to Boston and San Diego. Here’s hoping I’ll be able to hit up the Centurion Lounge (and new SkyClub) more often!
Upon arriving at the airport I inquired to see if it was possible to upgrade to Premiere (Business Class). Finding out that there were seats available, we opted to pay the difference (cheaper than a single ticket from COK to DOH, amusingly enough) for the upgrade.
The seats were noticeably wider than economy, as to be expected, but were not lie-flat as it was a Boeing 737-800. They did, however, have extra recline and calf-rests which helped considerably. We were offered per-departure beverages and we were soon on our way.
The only frustrating thing was that the TV screens were shared and were always on for the duration of the flight, so it made sleep a little difficult.
DOH-LHR
For the flight from Doha to London-Heathrow, I opted to take the backwards facing window seat on the B777. While this made for some frustrating navigation when leaving my seat, it offered some excellent views of the terrain!
As we boarded, I managed to capture a few pictures of the suites available in the First Class cabin.
Full Menu
Terrain Shots
Sheraton Skyline
With a 20 hour layover in London, we took some time to really catch up on sleep. After having spent a lot of time with recycled air and confined spaces, a nice big bed was definitely appreciated.
As a pleasant surprise, I was given a toy Mini-Cooper upon check-in (the local specialty) and was given a customized fruit basket! Talk about service! It is nice to see brand loyalty rewarded, truly.
LHR-DTW
From London to Detroit we used Delta SkyMiles to book Upper Class tickets on Virgin Atlantic’s VS107. This flight is serviced by an Airbus A330-300. This was our first experience flying Virgin Atlantic, let alone their Upper Class product, so we were both extremely excited. The seats were arranged in a herringbone configuration with the ottomans facing the aisles.
Though we already had a feeling we were in for a treat from everything we experienced getting situated, the meal service is what really made that clear to us. In addition to a private bar available (not pictured) behind the Upper Class cabin, the menu is carefully thought out with fairly healthy options. Furthermore, everything was adorable.
One interesting feature of the flight-map is that it also showed various landmarks, like the location of the Titanic, in addition to cities.
Full Menu
DTW-RDU
The last leg of our flight was by far the most frustrating. Instead of the initially scheduled 5 PM departure, our flight was moved up to 3 PM, which left very little time to get through customs and re-check all our bags. Thankfully, the Diamond Medallion line was very helpful and took care of rebooking both of us on the 8 PM flight (keeping us in First Class, no less). Though it took a fair amount of time on hold, everything was sorted out before we even boarded our flight in London. I love how helpful Delta staff are – they go above and beyond, consistently!
Instead of a regional jet, we returned home in a Boeing 717-200, which offered a lot more room for our cabin luggage (to our relief!).
We took a rather round-about route because we wanted to land directly in Kochi as opposed to another city (like Delhi, Mumbai, etc.) and go through customs there. To achieve this, we flew Delta to London, British Airways to Doha, and then Jet Airways to Kochi.
RDU-ATL
On the flight to Atlanta, we had the opportunity to try Delta’s new premium peanut snack. No more self-branded nuts!
We had a short five hour layover in Atlanta, so we went to the SkyClub in terminal E and stretched out a little. We took this opportunity to get a quick nap before our next leg.
ATL-LHR
On our next leg, we flew in DeltaOne on one of Delta’s 767-300ERs. This meant we got Westin blankets and pillows, as well as Tumi toiletry kits. On longer flights, this makes all the difference in the world.
For our snack, we were given spiced Georgia pecans. These were offered with our selection of water, orange juice, or champagne.
We were then introduced to our purser and given our dinner menus. I opted for the lamb while Carrie opted for the fish.
Once we were in the air, we were given our three course meals: appetizers, main course, and our choice of dessert.
We made excellent time thanks to some storms in the US giving us a very strong tailwind. The downside being that parts of the flight were bumpier than normal.
Closer to London, we were given the option of having breakfast. Unfortunately, they didn’t bring the cabin lighting up so we weren’t able to get a very good picture of it, but it was delicious!
London-Heathrow Sheraton Skyline
We planned a nice long layover in both London and Doha to give ourselves some padding for local customs, and time to leave the airport to find a local hotel. Here, we opted for the Sheraton Skyline. They offer discounted cabs to the hotel and since I had SPG Ambassador service, I was able to arrange everything well in advance!
London-Heathrow South Gallery
Upon returning to the hotel, we had plenty of time to relax at the South Gallery, as we were flying Club World to Doha. The WiFi was nice and fast, and the food was quite nice. The cheese and wine were probably my favorite – no surprise, there!
LHR-DOH
Though we were late in leaving for our plane, we made it with plenty of time thanks to heavy fog which delayed our departure by an hour. Once we were in the air, it was smooth sailing, though! This was my first experience with a Club World seat, and though we didn’t have Westin bedding, the seat itself was much more comfortable than on Delta (even without the massage).
The Boeing 777-200 we were on was divided into four cabins: First Class, Club World, World Traveler Plus, and World Traveler. The Club World cabin was arranged in a 2-4-2 configuration, which was a little cramped compared to the 1-2-1 layout of Delta’s 767. We also do not have direct aisle-access for all seats as we do with Delta. The nice thing was that since the seats were arranged facing each other, Carrie and I were able to talk to one another without having to turn constantly.
Instructions for operating the seat!
As with our DeltaOne experience, we were given our menus by our purser and asked to select both our appetizer and main course. I opted for the steak while Carrie went with the chicken.
A very cool feature of our Boeing 777-200 was that our in-flight-entertainment OS showed us what we were flying over from different angles!
Close to landing, we were given a very quick breakfast. Pastries, smoothies, and fresh fruit.
Doha Airport
Upon landing in the Doha airport, we made our way to the arrivals area to collect our bags. I was lucky enough to notice a very distinct curved wingtip and was rewarded with a sight of one of Qatar Airway’s Airbus 350s! For an AvGeek like myself, this was a real treat!
Doha Marriott
Since we had 13 hours in Doha, we opted to head to the nearby Marriott. Thanks to my status, I was able to guarantee a room for the same day! Gotta love it! The light poles we drove by were actually laser etched with the Qatari National Anthem, which I thought was a nice touch. They also change color periodically!
DOH-COK
Our last flight was in economy on Jet Airways, on a Boeing 737-800. Since it was just 3 hours and 40 minutes, we thought we could tough it out. It was fairly cramped, but we were still given a full meal service and fresh tea, which was nice.
Overall it was a very positive experience, and I am decidedly pleased with my expenditure of miles!
To rack up some segments and miles to make sure I hit status, I planned a nice round-about route to explore San Diego! By planning for a nice long layover in Dallas-Fort Worth, I managed to take advantage of the Centurion Lounge there. Thanks to Delta’s recent upgrade rule changes, we flew first class on all four flights!
The icing on the cake? We got to experience the new blankets provided by Westin. Though they aren’t as heavenly as the bedding at Westin properties, it is many levels above the red blankets we know and… …love? Keep climbing, Delta!
Centurion Lounge, DFW
The Centurion Lounge is an airport oasis for American Express Platinum and Centurion cardholders. Though it is located in Terminal D, you can access it from any terminal thanks to the Skylink that joins all Terminals.
In addition to gourmet food, there is a complimentary 15-minute spa massage available, which is heavenly between long flights! There are also shower suites and a lot of seating. Though Delta operates out of Terminal E, the SkyLink lets you get to Terminal D quickly.
Hyatt Mission Bay
I opted to use one of my Hyatt Suite certificates from my Diamond status to upgrade from a standard room to a king-size suite. This hotel features water slides, waterfront dining, a full spa, and spectacular views. Also offered are kayak and jet ski rentals as well as sport fishing and whale tour excursions – ideal for those who need to be on the water!
Back in 2012, Delta celebrated veterans with custom art on one of their Boeing 757-200s. This week I had the opportunity to see her in the flesh upon landing in San Diego!
Some really exciting news this morning – Delta has announced that they will be introducing a true Premium Economy hard product with the introduction of their A350 services late next year (Fall 2017). They will begin refitting their B777 fleet with this the year after (2018), as well.
Details of the premium product, from the Delta news site, are as follows:
More space with up to 38 inches of pitch, up to 19 inches of width and up to seven inches of recline. Delta Premium seats will also offer adjustable leg rests and head rests;
Westin Heavenly® In-Flight Blanket with pillow and a TUMI amenity kit featuring Malin+Goetz Travel Essentials, allowing customers to settle in and arrive well-rested;
Pre-departure beverage service followed by fresh, seasonal menu selections presented with Alessi serviceware designed exclusively for Delta;
A 13.3-inch, high resolution in-flight entertainment screen that is among the largest in its class, allowing customers to stay entertained with Delta Studio’s industry-leading library of complimentary movies, shows and games, and noise-cancelling headphones;
In-seat power ports for large and small devices and convenient storage to keep them within reach;
Sky Priority service, which includes faster check-in, accelerated security, priority boarding and expedited baggage service.
Be sure to check out the news site to see the panoramic view available!
The A350 will also feature the brand new Delta One suites (32 of them), which is doubly exciting! The AvGeek within is thrilled at the chance of flying on on an A350 in the near future, and the opportunity of enjoying this new hard product is icing on the cake.
The other day, Stefan at RapidTravelChai answered United when they asked him if he going in the direction he wanted. He outlines the real reasons to keep United as a secondary airline in the US, and many resonated with me. In particular: Star Alliance partners.
Though I am a loyal Delta flyer, the others of the big three can’t come close to their operational performance, having a backup option is always nice. With members in the Star Alliance that are known for their hard and soft products (Singapore and Lufthansa, for example), they are definitely a valuable asset to a traveler. Right now, my Star Alliance status is courtesy of Marriott, but with 2017 around the corner it is a good time to re-evaluate travel plans.
This morning, Tiffany at OneMileAtAtime published an article that shows just how broken the United website has become when trying to book award tickets. The worst part is, agents seem to be powerless to override these changes and book the tickets themselves! Miles are nice to have, but if you’re unable to use them, it’s kind of a moot point. 🙁
Singapore Airlines is well known as a workaround to earn at least 100% of the miles flown regardless of fare. Though I am not sure how long this is going to last, Singapore frequently has sales that reduce the number of miles needed for award flights. Another option is one I had previously not considered until Stefan mentioned it: Asiana. Asiana requires only 500,000 miles flown on Star Alliance partners before you attain lifetime Star Alliance Gold status. This is particularly valuable as you receive lounge access when you have Gold status with a foreign airline. While you don’t always earn full distance flown when it comes to award miles, it is much better than being a factor of the ticket price. (Especially when watching your budget!)
I’m still uncertain where I’ll put my extra flights next year, but Singapore or Asiana are looking to be very strong contenders for where to credit United miles, when I do fly them.