Delta Schedule Change Fallout

Schedule changes are really no surprise in the travel game, but they are decidedly not fun. A few days ago I received an automated call from Delta to let me know that there was a schedule change that would make one of my connections in an upcoming trip illegal. Taking a deep breath, I logged in and started poking around to see what had happened.

Alas, it was what I had feared – the flight from JFK to Mexico City had been shifted. While it involved a huge upgrade on the equipment involved (a 787-800 with 2x2x2 seating to a 787-900 with 1x2x1 seating), it led to only an hour and a half to make my way through Immigration and Customs, and then manage to board my next flight. With the flight having a history of 30+ minute delays, this was clearly not going to work.

Thankfully, a Delta agent was happy to get things sorted out and rebook me with legal connections. Unfortunately, I won’t be flying on a Dreamliner this year after all. πŸ™

2 thoughts on “Delta Schedule Change Fallout”

    1. Yeah – I was really disappointed. πŸ™ The Delta rep I spoke to was very apologetic and tried to find other routes that would get me there with one, but no joy.

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